Our AI texts them back in seconds, qualifies the lead, and sends you a ready-to-book job alert. Unlike answering services, we don't just take a message — we get you the details you need to close.
Customer calls,
you're busy
AI texts them back
and gets the details
You get a text with
a ready-to-book lead
Pick your trade — see it in action
See what happens when a customer calls and you can't answer
I'm a software developer based in Victoria. I kept hearing the same thing from contractors I know — they're on a job, phone rings, they can't answer, and that customer just calls the next company. So I built something that texts missed callers back instantly and qualifies the lead before it goes cold. I set up every system myself and stick around to make sure it actually works.
I'm working with a small group of contractors in Greater Victoria to dial this in. Limited spots available.
Waypoint isn't a tech company that discovered contractors. It's a Victoria business built by someone who watched good tradespeople lose work to voicemail — and decided to fix it.
Based in Victoria. Your data stays on Canadian servers. When you call, you get James — not a ticket number.
No software to learn, no app to download. We set everything up, test it with you, and you're live the same day.
Not here to replace your team or sell you a platform. Just here to make sure the phone ringing means money in your pocket.
Already use Jobber to run your business? When our AI qualifies a lead, it automatically creates a new client and request in your Jobber account — complete with name, contact info, service details, and assessment notes. No copy-paste. No double entry.
Gathers name, service needed, urgency, and address through natural conversation
New client and service request appear in your Jobber account automatically
Ready-to-book lead details hit your phone — reply to acknowledge, book, or mark as won
AI voice receptionists make callers hang up. We text them back instead — the lead stays alive.
Generic answering tools just take a message. Our AI extracts name, service, urgency, and address — ready to book.
Every conversation is tuned to your trade — a plumber gets different questions than a roofer. No generic scripts.
Leads flow directly into Jobber or your Lead Inbox dashboard. Nothing extra to check or manage.
No. The AI only texts people who already called you. It's not cold outreach — it's following up on a call they initiated. Most customers appreciate the fast response.
The AI texts from your business name and sounds natural — you just saw it in the demo. It's custom-tuned to your trade, your services, and your area. No one knows it's AI.
If the AI is unsure, it escalates to you immediately with an urgent text alert. It never quotes prices, makes promises, or books jobs — it gathers info and hands it to you. You stay in control.
The AI works 24/7. After hours, it lets customers know you'll follow up first thing in the morning. Emergencies still get flagged to you immediately.
No. Every lead lands in your Lead Inbox dashboard with full conversation history and SMS alerts. If you also use Jobber, leads automatically create new clients and requests in your account. Either way, you're covered.
No. We connect a dedicated phone number to your business. Takes about 15 minutes to set up. No apps, no software, no tech skills needed. Everything comes to you via regular text messages.
Customer data is stored on Canadian servers (Toronto) and handled under PIPA/CASL compliance. Customers can reply STOP at any time to opt out. Their numbers are never shared or sold.
No. Your existing voicemail stays exactly as it is. Waypoint works alongside it — when a call goes unanswered, our system texts the caller while your voicemail still takes their message. You can even customize a voicemail greeting through your Lead Inbox settings. You get both: the voicemail you're used to, plus an instant AI text follow-up.
I'm looking for a handful of contractors in Greater Victoria to work with directly. Let's talk.